UpToDate临床顾问隐私政策

This Privacy Policy only applies to UTD products and services operated by Wolters Kluwer China.

本隐私政策仅适用于威科中国运营的UTD产品和服务。

Updated on April 2020.

最近更新日期:2020年4月。

We are very sensitive to the privacy needs of the visitors and subscribers to the UpToDate Clinical Consultant website and mobile applications operated by UpToDate, Inc. and its affiliated companies and subsidiaries. The use of our services involve the processing of your information. It is important for you to understand how this happens and how you may control it. Please read this Privacy Policy carefully.

我们非常重视UpToDate, Inc.及其关联公司和子公司运营的UpToDate临床顾问网站和手机应用的访问者及订阅者的隐私需求。使用我们的服务将会涉及对您的信息进行处理。了解信息处理如何发生以及您可如何控制信息处理对您来说十分重要。请您仔细阅读本隐私政策。

By using UTD products and services you agree to the processing of your information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, you must not use UTD products and services.

一旦您使用UTD产品和服务,即表示您已同意根据本隐私政策处理您的信息。如果您不同意本隐私政策,请勿使用UTD产品和服务。

For your better understanding of this Private Policy, please refer to Appendix I for any terms and definitions we used in this Private Policy.

为帮助您更好地理解本隐私政策,请参考附件一中的术语和定义。

Subscriber's Personal Information

订阅用户的个人信息

We never automatically collect any information that specifically identifies you, such as your real name, residential address, identification card number, date of birth, phone number, account number or e-mail address. The following information is collected only when you voluntarily provide it as part of the registration process: your name, email address, postal code, specialty (e.g., physician, nurse, student, etc.), and practice type (e.g., cardiologist, pediatrician, etc.) ("Personal Information"). We will ask you whenever we need Personal Information that identifies you or allows us to contact you.

我们不会自动收集可确定您个人身份的任何信息,例如您的真实姓名、居住地址、身份证件号码、出生日期、电话号码、账户号或电子邮箱地址。只有在注册过程中您自愿提供时,我们才收集下列信息:您的姓名、电子邮箱地址、邮政编码、职业(例如医生、护士、学生等)和执业类型(例如心脏病专家、儿科医生等)(“个人信息”)。当我们需要个人信息以确认您的个人身份或联系您时,我们将征得您的同意。

Use of Personal Information

个人信息的使用

You understand and agree that, we may use your Personal Information internally to provide subscription services to you and process your transactions, to contact you for customer service and billing purposes, to communicate to you about your subscription or changes to our service, to understand who uses our website and to improve the website. We set forth below the specific functions we provide for which the Personal Information we collect. In addition, we reserve the right to disclose your Personal Information under limited circumstances in the event that we believe that the website is being used to commit unlawful acts, and/or if disclosure of your Personal Information is required to comply with applicable laws or regulations, or a court or administrative order.

您理解并同意,我们可能为了以下任何目的而使用您的个人信息:向您提供订阅服务以及处理您的交易、为客户服务和计费目的而与您联系、就您的订阅或我们服务的变化与您进行沟通、为了解本网站的使用对象以及完善网站。我们在下文列举了我们提供的特定功能所需收集的个人信息。另外,我们保留在有限情况下披露您的个人信息的权利,即我们相信网站被用于从事非法行为,和/或按照适用法律、法规,或法院、政府部门指令,需要披露您的个人信息。

The following lists what Personal Information we collect and how we use it: name, email address, mobile phone number, specialty, institutions, address,usage log.

以下列举了我们收集的个人信息以及我们如何使用该等个人信息:姓名,电子邮件地址,手机号, 专科,供职单位,地址,检索记录。

Personal Information个人信息:Registration Data and Log-in Data: Your name, mobile phone number, email address, password. 注册信息和登录信息:姓名、手机号码,电子邮箱地址、密码。 If you provide the following additional information when registering, it will help us to provide you better services and use experience: specialty,institutions, address. If you refuse to provide such information, it will not impair your use of core function of UTD. 在注册过程中,如果您提供以下额外信息,将有助于我们给您提供更好的服务和体验:专科,供职单位,地址。但如果您不提供这些信息,将不会影响使用UTD的核心功能。

Purpose of Collection收集目的: to set up and log-in to a user account; 设立并登录用户账户; to notify you about changes to UTD products and services; 通知您UTD产品和服务的变更; to facilitate communication; 促进交流; to provide you with user support; 向您提供用户支持; to enforce our terms, conditions, and policies; 执行我们的条款、条件和政策; to communicate with you; 与您沟通; to provide personalized help and instructions; 提供个性化帮助和指导; to better understand how you access and use UTD products and services; 更好了解您如何访问并使用UTD产品和服务; to develop new and improve existing services 发展新服务并提升现有服务。

Personal Information个人信息:User Profile Search Data. Record of search inquiries. 用户文件检索数据:搜索查询记录

Purpose of Collection收集目的: to provide quick access to previous searches; 提供历史检索的快捷通道;to administer the UTD platform in accordance with your instructions and requests; 根据您的指令和要求管理UTD平台;to provide personalized help and instructions. 提供个性化帮助和指导。

Personal Information个人信息:Log Data. 日志数据

Purpose of Collection收集目的: to better understand how you access and use UTD products and services;更好了解您如何访问和使用UTD产品和服务; to administer UTD platform; 管理UTD平台;for internal operations, including troubleshooting, data analysis, testing, research, security, fraud-detection, and account management. 内部运营,包括疑难解决、数据分析、测试、研究、安全、发现欺诈行为以及账户管理。

If Personal Information we collect will be used for the purpose not specified by this Privacy Policy, we will obtain your consent in advance. If we will use Personal Information, which is collected for a specific purpose, for other purpose, we will also obtain your consent in advance.

如果我们要将收集的个人信息用于本政策未载明的其它用途时,会事先征求您的同意。如果我们要将基于特定目的收集而来的个人信息用于其他目的时,亦会事先征求您的同意。

Cross-border Data Transfer

跨境数据传输

You understand and agree that, for the purposes stated in “Use of Personal Information” section above, we may transfer your Personal Information collected in accordance with this Privacy Policy to our Affiliates outside of China. Our Affiliates include Wolters Kluwer N.V. and its subsidiaries.

您理解并同意:为了本政策“个人信息的使用”部分所述之目的,我们可将根据本隐私政策收集的个人信息传送至我们在境外的关联公司。我们的关联公司包括荷兰威科及其子公司。

We will comply with applicable laws and regulations regarding cross-border data transfer of Personal Information, and provide appropriate protection of your Personal Information according to this Privacy Policy.

针对个人信息的跨境传输,我们会确保遵守适用的法律法规关于个人信息数据传输的要求,并依据本隐私政策对您的个人信息提供适当的保护。

Sharing of Personal Information

个人信息的共享

We do not sell or otherwise share the Personal Information of our subscribers or website visitors with anyone except as specified below or in circumstances where you consent to such transfer:

我们不会将我们的用户或网页访问者的个人信息出售或共享给任何第三方,除非以下规定的情形或您同意该等转让:

      1. Government, public, regulatory, judicial and law enforcement bodies or authorities: where we are required to comply with applicable laws or regulation, a court order, subpoena or other legal process, or otherwise have a legal basis to respond to a request for data from such bodies, and the requesting entity has valid jurisdiction to obtain the Personal Information;

        政府、公立机构、监管机构、司法和法律执法机关或部门:当我们被要求遵守适用的法律或法规、法院判令、传票或其他法律程序,或我们有法律义务回应上述机关或部门的数据请求,且该请求实体对取得个人信息享有有效的管辖权;

        2. Affiliates: we share your Personal Information with our Affiliates for the purpose of providing UTD products and services to you, assisting us in carrying out the purposes set out under the "Use of Personal Information " section above.

        关联公司:为提供UTD产品和服务之目的,我们将您的个人信息共享给我们的关联公司,以使其协助我们实现本政策“个人信息的使用”部分所述之目的。

We will comply with applicable laws and regulations regarding sharing of Personal Information, and provide appropriate protection of your Personal Information according to this Privacy Policy.

我们将遵守有关个人信息共享所适用的法律和法规,并根据本隐私政策对您的个人信息提供适当保护。

Use of Usage Information

使用信息的使用

Usage Information is not Personal Information. Usage Information does not identify any particular user, including information about which of the website's pages are visited on an aggregate level, browser type, operating system type, and IP address. We may disclose your Usage Information from time to time to our affiliates and third parties, including your subscribing entity. For example, we may disclose Usage Information in order to better understand which parts of the website users are visiting, to improve the content of the website, and for marketing, advertising, or research purposes. Institutional subscribers should refer to their subscription and license agreement.

使用信息并非个人信息。使用信息不会识别任何特定用户,包括被访问网页的信息、浏览类型、运行系统类型和IP地址。我们可能不时地向我们的关联方和第三方(包括您的订阅对象)披露您的使用信息。例如为了更好得了解网站使用者访问的内容、为了完善网站的内容、及为了营销、广告或检索目的,我们可能披露使用信息。机构订阅者应该参考其签订的订阅和许可协议。

Cookies

In order to provide you with tailored information from the website, we may place a text file called a "cookie" in the browser files of your computer to store and help track certain Usage Information. The cookie itself does not contain Personal Information. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.

为了在本网站上向您提供定制信息,我们可能会在您的计算机的浏览器文件夹中放置一个名为“cookie”的文本文件,用以储存及帮助追踪某些使用信息。Cookie本身并不包含个人信息。您可以设置您的浏览器使其在收到cookie时提醒您,使您有机会决定是否接受cookie。

To learn more, please look at the cookie settings available here Please note, however, that without cookies you may not be able to use all of the features of our sites or other websites and online services.

为了解更多,请点击此处参阅cookies的设置方法。请注意,若拒绝使用cookies,您将可能无法全面使用我们网站的全部功能或其他网站和在线服务。

Security of Personal Information

个人信息的保护

We use a variety of security technologies and procedures for the purpose of preventing loss, misuse, unauthorized access, or disclosure of Personal Information – for example, we use encryption technology (such as SSL) to protect certain Personal Sensitive Information provided by you to us.

我们采取多种保护技术和措施防止个人信息的丢失、被滥用、未经授权的访问或披露。例如,我们采用加密技术(例如SSL)保护您提供给我们的特定个人敏感信息。

In the event of a breach of security incident of Personal Information, we will activate emergency response plan to prevent the expansion of such security incident and inform you in the form of push notifications, public announcements, etc.

在发生个人信息安全事件时,我们将启动应急处置预案以防止该等安全事件的扩大,并以推送通知或公告等形式通知您。

Please be aware that despite our efforts, no data security measures can guarantee 100% security at all times. We do not warrant or guarantee the security of UTD or any information you provide to us through UTD platform.

请注意,尽管我们已做出努力,没有任何数据保护措施可以始终确保100%安全。我们并不担保或保证UTD或您通过UTD平台提供给我们的任何信息的安全。

Period of Use of Personal Information

个人信息的使用期限

We keep your Personal Information: (i) for as long as your account is active, (ii) as needed to provide you with our products or services, (iii) as needed for the purposes outlined in this Privacy Policy, (iv) as necessary to comply with our legal obligations (such as to honor opt-outs), resolve disputes, and enforce our agreements, and (v) to the extent permitted by law.

除非中国法律另有规定,我们将在以下情况下保留您的个人信息:1)您的账号有效期间;2)为了向您提供我们的产品和服务;3)为了符合本隐私条款;4)为了履行我们必要的法律义务(比如版权费用,处理纠纷,等等);5)在当地法律允许的范围内。

Subscribers’ Rights

用户权利

You have certain rights in relation to the Personal Information we hold about you. We set out below how to exercise those rights. Please note that we will require you to verify your identity before responding to any requests to exercise your rights. We will respond to a request by you to exercise those rights without undue delay and at least within one month (although this may be extended by a further two months in certain circumstances, such as where the request involves substantial volumes of information or is otherwise complex).

就我们持有的您的个人信息,您享有特定权利。以下是您行使该等权利的方法。请注意,我们将在回应您提出的行使权利的任何请求前首先核实您的身份。对于您提出的权利行使请求,我们不会无故拖延,最长于一个月内回复。在特定情况下,回复期限可再延长两个月,例如请求涉及大量信息或请求较为复杂。

Access & Correction

访问&更正

Upon request UTD will provide you with information about whether we hold any of your Personal Information. You also have the right to access Personal Information we hold about you, how we use it, and who we share it with. You also have the right to correct that information. You can access and correct your Personal Information by calling customer service at 400-886-7266.

经请求,UTD将向您提供我们是否持有您的任何个人信息。您有权访问我们所持有的有关您的个人信息、了解我们如何使用以及我们与谁共享。您还有权更正该等信息。您可通过拨打客服电话400-886-7266的方式访问并更正您的个人信息。

Erasure

删除

You may request that we erase the Personal Information we hold about you in the following circumstances:

若存在以下任何情形,您可要求我们删除我们持有的关于您的个人信息:

        our processing of your Personal Information violates PRC laws and regulations;

        我们处理您的个人信息的行为违反中国法律法规;

        we collect and use your Personal Information without your consent;

        我们收集、使用您的个人信息,却未征得您的同意;

        our processing of your Personal Information violates the agreement with you;

        我们处理个人信息的行为违反了与您的约定;

        you no longer use UTD products or services, or you cancel your account;

        您不再使用UTD的产品或服务,或您注销了账号;

        we no longer provide you products or services.

        我们不再为您提供产品或服务。

Please note, however, that we may retain the Personal Information if there are valid grounds under law for us to do so (e.g., for the defence of legal claims, some other legal obligation) but we will let you know if that is the case.

然而请注意,若根据法律存在有效依据(例如,对法律诉求的抗辩,一些其他法律义务),我们可以保留个人信息,但我们将会告知您。

Modification of your consent scope

同意范围的更改

Each business function may require certain Personal Information (See the section "Use of Personal Information"). For additional collection and use of Personal Information, you may provide or withdraw your authorized consent any time. You may provide or withdraw through calling customer service at 400-886-7266.

每个业务功能可能需要一些个人信息才能得以完成(见本政策“个人信息的使用”)。对于额外收集的个人信息的收集和使用,您可以随时通过以下方式给予或收回您的授权同意:拨打客服电话400-886-7266

After your withdrawal of consent, we will no longer process the relevant Personal Information. However, your decision to withdraw your consent will not affect our previous processing of your Personal Information on the basis of your authorization.

当您收回同意后,我们将不再处理相应的个人信息。但您收回同意的决定,不会影响此前基于您的授权而开展的个人信息处理。

Duplicate and portability

副本和传输

You have the right to receive a copy of certain Personal Information we collect from you by calling customer service at 400-886-7266. This comprises any Personal Information we process on the basis of your consent (e.g., voluntarily-provided profile data, content selected to store to Favorites) as described in the section "Use of Personal Information". You have the right to receive this information in a structured, commonly used and machine-readable format. You also have the right to request that we transfer that Personal Information to another party.

您有权通过拨打客服电话400-886-7266获取一份我们从您处收集的个人信息的副本。包括“个人信息的使用”部分所述的我们基于您的同意处理的任何个人信息(例如,自愿提供的数据、选择存为收藏夹的内容)。您有权要求该等信息以有组织的、通常使用的及机器可读的形式提供。您还有权请求将该等个人信息传输给第三方。

If you wish for us to transfer the Personal Information to a third party, please ensure you detail that party. Note that we can only do so where it is technically feasible. We are not responsible for the security of the Personal Information or its processing once received by the third party. We also may not provide you with certain Personal Information if providing it would interfere with another’s rights (e.g. where providing the Personal Information we hold about you would reveal information about another person or our trade secrets or intellectual property).

若您希望我们将个人信息传输给第三方,请确保您提供了第三方的详细信息。请注意我们仅在技术可行的前提下传输至第三方。第三方一经接收,我们对个人信息的安全或处理不承担任何责任。若向您提供特定个人信息将影响他人的权利(例如将同时披露他人的信息或我们的商业秘密或知识产权),我们可拒绝向您提供该等个人信息。

Age Restriction

年龄限制

UTD is not intended for Children. Children under the age of 14 (inclusive) should not subscribe or use UTD products or services without first obtaining parental/guardian agreement to this Privacy Policy (both for themselves and on your behalf). We do not knowingly collect Personal Information from any children under the age of 14 without such consent. Please contact us if you believe we have any Personal Information from any children under the age of 14 without such parental/guardian consent – we will promptly investigate (and remove) such Personal Information.

UTD并不针对儿童提供产品和服务。14周岁以下(含)的儿童未征得父母/监护人对本隐私政策的同意不得订阅或使用UTD产品或服务(且该等同意应是父母/监护人代表其本人和儿童作出的)。未经上述同意,我们不会有意向任何14周岁以下的儿童收集个人信息。若您认为我们持有未取得该等同意的任何14周岁以下儿童的任何个人信息,请联系我们,我们将立即调查(并移除)该等个人信息。

Effective Date / Updates

生效日/更新

This Privacy Policy is effective as of the date on the first page and will remain in effect unless changed. We may modify this Privacy Policy at any time, and such modifications shall be effective immediately upon posting of the modified Privacy Policy on our website. If such changes result in a substantial impairment of your rights under this Privacy Policy, we will notify you by sending you an e-mail or by reminding you at prominent place on the webpage. Under such circumstances, if you continue to use our products and services, you will be deemed to have agreed to be bound by the updated policy.

本隐私政策于文首所述日期起生效,且除非变更,否则本隐私政策将持续有效。我们可能在任何时候修改本隐私政策,且自经修改的隐私政策发布于本网站起,该等修改即刻生效。若该等修改造成对您在本隐私政策项下的权利的重大损害,我们将通过发送邮件或在网页醒目位置张贴提醒的方式通知您。在该等情况下,如您继续使用我们的产品和服务,您将被视为您已同意受制于经更新的隐私政策。

Contacting the website

联络我们

If you have any questions or comments about this Privacy Policy, the practices of this website, or your dealings with this website, please contact us. Generally, we will reply within 30 days.

若您对于本隐私政策、本网站的运行或您与本网站进行的交易有任何疑问或建议,请与我们联络。一般情况下,我们将在一个月内回复。

Terms and Definitions/定义与术语

“UTD” refers to the UpToDate Clinical Consultant website and mobile applications.

“UTD”指UpToDate临床顾问网站和手机应用软件。

“Personal Information” refers to any information, or combination of information, that relates to you, that can be used (directly or indirectly) to identify you.

“个人信息”指能够单独或与其他信息结合直接或间接地识别特定自然人身份的任何信息。

“Personal Sensitive Information” is any Personal Information that include ID number, personal biometric information, bank account number, property information, track route, transaction information, information of children at and under age of 14, etc.

“个人敏感信息”指包括身份证件号码、个人生物识别信息、银行账号、财产信息、行踪轨迹、交易信息、14岁以下(含)儿童信息等的个人信息。

“Usage Information” refers to information that does not identify any particular user. Examples of Usage Information includes: information about which of the website's pages are visited on an aggregate level, browser type, operating system type, and IP address.

“使用信息”指不会识别任何特定用户的信息。使用信息包括被访问网页的信息、浏览类型、运行系统类型和IP地址。

“Affiliates” refers to the group companies of Wolters Kluwer.

“关联公司”指Wolters Kluwer集团内公司。